Privacy Policy

Innovative Quality Solutions - Privacy Policy

Introduction

Because your privacy is important to Innovative Quality Solutions Limited, we have provided this outline of our practices. Our Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

New EU regulations (for EU visitors), know as GDPR, come into effect on May 25th, 2018. As an organisation, we welcome these changes, along with the existing PERC regulations, as it empowers all of us with transparent information about how our data is used and secured.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By submitting personal data to us, you agree to us using your data as follows.

What we do

Innovative Quality Solutions Limited provides advisory and consultancy services primarily to Chief Information Officers (and other Executives) in relation to their Information Technology (IT). We work with government, private, and independent businesses to assist them with making their IT operations more efficient.

Security commitment

Innovative Quality Solutions Limited considers, its, and our visitor’s privacy and security a priority. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. To minimise the risk:

Innovative Quality Solutions Limited uses industry-leading security certificates. Your information may also be stored with our third-party providers (as listed below) or with our clients. At every step, we will take every reasonable precaution to secure your data against any unauthorised access. If we ever find that this has been breached, we will notify you within 24hrs.
In accordance with ICO guidelines, Innovative Quality Solutions Limited has a nominated a Data Protection Officer, has documented its use of all personal data and has policies and processes in place to monitor and escalate any issues that may occur. If you have any questions about your privacy, please contact us at dataprotection@innovativequalitysolutions.com.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

As we are based in the United Kingdom, if any breach of your information does occur, we follow the ICO's guidelines.

What information do we collect

Our web pages use "cookies." The types of cookies we use are as follow; please view our Cookie Policy for more detailed information.

Session (Transient) cookies: these cookies are erased when you close your browser and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e. based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

At times, Innovative Quality Solutions Limited requires you to be a subscriber to access certain information. When you subscribe to our mailing lists, included among the personal information are your name, company name, email address, country and industry segment.

At trade events, when we exchange business cards we may contact you via email (or agreed method) for mutual legitimate interests. Information we collect can include your name, company, email address, business address, website address or any relevant information included on the business card.

You have a right to request for your information to be deleted. This can be done easily by unsubscribing to any of our email communication or by sending an email to dataprotection@innovativequalitysolutions.com. We will delete all information Innovative Quality Solutions Limited holds on you. However, some details may remain with some of our third-party providers, see list below with links to their privacy policy.

How we use your information

We use information held about you in the following ways:

To send you our newsletters from time to time.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us which we feel may interest you.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.

Innovative Quality Solutions Limited maintains a strict no-spam policy. We use your information for legitimate business interests such as to fulfil online newsletter subscriptions, to occasionally notify you of new features, products offered, mutual opportunities, new blog posts, or to contact you about your accounts with us.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services from third parties which may be of interest to you. If you do not want to be contacted about such goods or services by third parties, please email dataprotection@innovativequalitysolutions.com to opt out from receiving any such communications.

In some circumstances, we are legally obliged to share information. For example under a court order or where we cooperate with other European supervisory authorities in handling complaints or investigations.

Third-Party providers and your data

We work with reputable third-party providers. They are listed below with a link to their privacy policy. The data we hold on you may be stored in:

Hubspot.com: our client relationship management (CRM) system.
Mailerlite: our digital marketing provider
WIX: our content management provider

Links and Banners Advertisements

Some of our web pages contain links and banner advertisements that link our site to other third-party sites. Third party sites may have privacy practices that differ from ours and users should consult those sites’ privacy policies. Please be aware that when you use a link or banner advertisement that leaves our website, our Privacy Policy is no longer in effect. We have no control over the information those linked sites collect and how they protect your information.

Updates and Changes to this Privacy Policy

This policy may change without notice as necessary. We will alert you of the changes to this privacy statement on our website or other appropriate means so you are always aware of the information we collect and how we use it. Please check this page regularly for updates and changes.

Your Consent

By using our Website, you consent to our collection and use of your personal information as described in our Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Access to your information / opt-out / unsubscribe

If you no longer wish to receive our updates, newsletters and promotional communications you may opt-out of receiving these communications by following the directions in the email, or forwarding the email to dataprotection@innovativequalitysolutions.com, prepending the subject line with the word “UNSUBSCRIBE”.

Innovative Quality Solutions Limited

21 Station Road

Knebworth

Hertfordshire